I don't live in Florida, but had to sell my father's home. With the pandemic, I wasn't comfortable travelling to Florida to manage the situation. Toni worked with me by telephone and email. I couldn't be happier with the level of service I received and the quality of the advice I received.
David Ramp
Toni Chapman was our agent. Toni could not have been any greater help than she was in the process of selling our home. Due to health reasons it was very difficult for me and David to be of much assistance. We relocated to NC so we would not be in the way for the showings as it would have difficult, if not impossible, to keep the house cleaned for showing. Consequently, we left a lot of unresolved issues, ie, handyman tasks, carpet cleaning, house cleaning and window cleaning for Toni to manage. This made her job more difficult as she had to be available to let these people into the home after calling and arranging the scheduling. I do not believe this is the job of the realtor yet Toni went way "out of her way" to arrange all these things for us. She choreographed the whole process and we could not be more thankful for her compassion and assistance. I would recommend Toni and ERA Grizzard highly. Thank you for making this process so much easier for David and me.
Dennis and Denise Poston
Toni was extremely easy to work with besides being a lot of fun. She accommodated everything that we needed, and efficiently got the job done. Very happy that we happened to choose Toni.
Michael and Ann Kellogg
Toni was extremely professional and positive regarding the sale of our home. Her advice was informative and easy to follow for us to obtain the best sales results. Toni had a good strategy and was very familiar with the housing market in The Villages. Also, she is very personable and easy to work with, as well as being readily available to answer questions and deal with concerns. After this transaction, we consider her a friend.
Dean and Suzie Miller
Toni was prompt with us from the moment she introduced herself to us. Very thorough and stayed in touch with us on every aspect of the purchase. We live in New York so she handled everything and attended our closing and made us feel confident with the purchase.
Jim and Myrtle Andrus
Triple A+. Toni kept things moving and was always available when we had questions or needed assistance with the purchase. I had to laugh when she could not be there for us to view the house after arriving in Florida so she enlisted the help of her husband who was just as good. This is the third home we have either bought or sold and all of our experience's has been excellent. She should be the benchmark of how all real estate agents should follow. I recommended her to our neighbor across the street and she obtained the listing for that one also.